1. Who we are
NextStep ("we," "us") operates nextstepnow.store. This policy explains what information we collect, how we use it, and the choices you have.
2. What we collect
Purchase and account information: when you buy the system, we collect your name and email address to create your access.
Payment information: payments are processed by our payment processor (PayPal). We never see or store your full card or bank details.
Support and contact messages: if you write to us or use the contact form, we receive your email address and your message.
Technical information: the website platform collects basic technical data (such as device type and pages viewed) and uses cookies needed to run the site.
3. How we use your information
We use your information to deliver your access, send service emails (receipts, login, and product updates), answer your support messages, and keep the site working. We only send marketing emails if you choose to receive them, and every one includes an unsubscribe link.
4. How we share it
We share information only with the service providers that make the product work: our payment processor, our website and member-area platform, and our email service. We do not sell your personal information.
5. Cookies
The site uses cookies that are necessary for it to function, set by the website platform. You can control or delete cookies in your browser settings; blocking essential cookies may stop parts of the site from working.
6. Children
This website is not directed at children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has given us personal information, email us and we will delete it. If you are under 18, purchases require a parent or guardian's permission, as described in our Terms & Conditions.
7. Your rights and choices
You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing [email protected]. We will acknowledge your request within 24 hours, verify your identity, and complete deletion requests within 30 days across our systems. Depending on where you live, these rights may also be protected by law (for example in California or the EU); we honor them for everyone.
8. How long we keep information
We keep your information only as long as needed to provide your access, handle support, and meet legal and accounting obligations — then it is deleted.
9. Security
We use reasonable safeguards, and payments are handled by our payment processor's secure systems. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
10. Changes to this policy
If this policy changes, the updated version and its effective date will be posted on this page.
11. Contact
Privacy questions or requests: [email protected]